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Small Acts of Inclusion®—Creating Cultural Transformation with Social Networking

The Diversity and Inclusion Series


Innovations has developed a new breakthrough method for achieving cultural inclusion. We define cultural inclusion as an environment where equity of opportunity exists for all employees to experience personal success and contribute to the organization’s success. Although many organizations have made considerable progress toward diversity and inclusion, less focus has been placed on the necessity for cultural transformation of the work force. Ultimately, inclusion occurs because there is a broader value system for success which integrates both Eurocentric and non-Eurocentric values.

The program is based upon social networking theory combined with the viral spread of cultural transformation. The key element is the naturally existing social network within an organization. A social network is a group of individuals with common responsibilities or overlapping interests, e.g., project teams, leadership teams, sales and marketing teams, business units, affinity groups, etc. Transformation occurs through the interpersonal interactions between employees within a network, as well as across networks.

Small Acts of Inclusion Booklet

The E-booklet is available for purchase in our Online Store and as an added resource inside our Member Area

The process is initiated by small acts of inclusion, behaviors that have the potential to gradually transform the culture. These behaviors are designed to ultimately become an ingrained part of day-to-day operation. The objective is to create a critical mass of participating employees within a network unit such that inclusion becomes the dominant mode of operation.

Steps for Implementing Small Acts of Inclusion

  1. Reading the booklet Small Acts of Inclusion—Creating Cultural Transformation
  2. Learn the process of implementing the Small Acts of Inclusion into the organizational culture.
  3. Design the major formal networks for cultural transformation.
  4. Pilot a Small Acts network group and subsequent comprehensive implementation.
  5. Establish a Train-the-Trainer program for internal network facilitators to implement the program.
  6. Design a cultural inclusion measurement instrument.
  7. Brand the Small Acts program throughout the organization.
Advantages of the Small Acts of Inclusion Initiative
  1. Cost Effective - this initiative primarily involves the active participation of the organization after an initial investment in learning the program.
  2. Rapid Implementation - the implementation process can be implemented with the least amount of orientation. The "how to" is simple.
  3. Rapid Cultural Change - the change process toward inclusion occurs rapidly through social networking using small acts of inclusion.
  4. Rapid Network Unit Transformation - the rate of change within a network unit does not depend on the rate of change of the organization.
  5. Selective Selection - network units and individuals can influence change without the participation of everyone.
  6. Ease of Implementation - the acts of inclusion are small, everyday things we do with co-workers.
  7. Alignment and Unity - the process creates a focus on cooperation, collaboration, and information and knowledge sharing.
  8. Cultural Transformation - the process creates the most vital element for inclusion—individual and work force transformation.

This learning program is exceptionally hands-on, interactive, and focused on real-world business and organizational scenarios. It is designed to engage individual, paired, and team participation that directly relates to situations participants experience on a day-to-day basis. The program can be presented, with modification, in half-day, one-day, or one and one-half
day modes. It can be delivered by Innovations' facilitators or a Train-the-Trainer format.

For more information, or to schedule a seminar, workshop, or speech:
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